FAQs
DO YOU SHIP INTERNATIONALLY?
Yes, indeed.
Additionally, we also deliver to DHL Packstations within Germany.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
We personally pack all your orders, so during peak times, there may be delays. Once your order is shipped, delivery within Germany takes 3 to 5 working days. International delivery takes 3 to 8 working days, depending on the country. Holidays may affect delivery times.
MY ORDER HASN'T ARRIVED YET, EVEN THOUGH I RECEIVED A SHIPPING CONFIRMATION.
You should have received a tracking number from DHL/Hermes/DPD. Enter the number on their website to receive all shipping details.
If your parcel hasn't moved within 10 days, please write an email to info@lmtlss-clohing.com, and we will help you.
WHY WAS MY ORDER NOT ACCEPTED OR CANCELED?
Orders may be canceled if:
• The ordered item is unavailable,
• Identity verification during customer data check fails,
• The full payment is not made to LMTLSS Clothing within fourteen (14) days.
CAN I RETURN MY ORDER?
We pour our hearts and souls into every aspect of our brand, infusing it with passion and love. We appreciate you choosing your pieces carefully and checking the size charts before you order. That way, you only receive pieces you really want.
Should anything need adjustments or doesn't fit as expected, please fill out the following form and send it back ➔ To the form to us at info@lmtlss-clothing.com and we'll be glad to assist you! Please note that return shipping costs are the responsibility of the customer. Upon receiving an approved return, we'll promptly refund the payment using the same method you used for the transaction, within 14 days.
DELIVERY ADDRESS FOR RETURNS:
We recommend insured shipping by DHL.
Juena Lika
c/o Limitless (LMTLSS) Clothing
Westfalenstraße 86
D - 40472 Düsseldorf